At Fitmax Nutrition, we are committed to safeguarding your personal information and maintaining your trust. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our services.
1. Introduction
Fitmax Nutrition respects your privacy and values the trust you place in us. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, make purchases, or engage with our services. By using our services, you agree to the terms outlined in this policy.
2. Information We Collect
We collect the following types of information:
(a) Personal Information
When you create an account, make a purchase, or subscribe to our services, we may collect:
- Full name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information (secured through third-party payment gateways)
(b) Non-Personal Information
We also collect non-personal information to improve user experience and website functionality, including:
- Browser type and version
- IP address
- Device type
- Operating system
- Website usage patterns and clickstream data
(c) Cookies and Tracking Data
We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve marketing strategies. Cookies help us understand user behavior and remember preferences. You can adjust cookie settings through your browser.
3. How We Use Your Information
We use the collected data for the following purposes:
(a) Order Processing and Fulfillment
- Processing orders and payments
- Shipping and delivery updates
- Providing customer service and support
(b) Marketing and Promotions
- Sending promotional emails and offers (with your consent)
- Personalizing recommendations and product suggestions
- Running targeted ads based on user preferences
(c) Customer Support
- Responding to queries and feedback
- Resolving complaints and technical issues
(d) Website Optimization
- Improving website performance and user experience
- Conducting data analysis and trend monitoring
(e) Legal Compliance and Security
- Complying with legal requirements
- Preventing fraud and unauthorized transactions
- Protecting data from breaches and security threats
4. How We Share Your Information
We do not sell or trade your personal data. However, we may share your information with:
(a) Third-Party Service Providers
We work with trusted partners for:
- Payment processing
- Shipping and logistics
- Marketing and analytics
(b) Legal and Regulatory Authorities
We may disclose data when required by law or to protect our legal rights, prevent fraud, or comply with legal obligations.
(c) Business Transfers
If Fitmax Nutrition undergoes a merger, acquisition, or sale, your data may be transferred to the new entity.
5. How We Protect Your Data
We use industry-standard security measures to protect your data:
- SSL (Secure Socket Layer) encryption for secure data transmission
- Firewall protection and secure servers
- Regular security audits and system monitoring
- Restricted access to sensitive data
6. Your Rights and Choices
You have the following rights regarding your personal data:
(a) Access and Correction
You can access and update your personal information at any time through your account settings.
(b) Data Portability
You can request a copy of your data in a structured format.
(c) Deletion
You may request deletion of your account and personal data, subject to legal and operational requirements.
(d) Marketing Preferences
You can opt out of promotional emails by clicking the unsubscribe link or contacting our support team.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy:
- Order and transaction records – Retained for legal and accounting purposes
- Marketing data – Retained until you opt out
- Cookies and tracking data – Retained based on your browser settings
8. Cookies and Tracking Technologies
We use cookies and tracking tools to:
- Recognize returning users
- Personalize website content and product recommendations
- Track user activity for improving site performance
- Deliver targeted ads on social media and other platforms
You can disable cookies through your browser settings, but some features may not function properly without them.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal information.
10. Children’s Privacy
Fitmax Nutrition does not knowingly collect data from individuals under the age of 13. If we discover that a minor has provided personal information, we will delete it immediately.
11. International Data Transfers
We may transfer your personal data to servers located outside your country. By using our services, you consent to such transfers in accordance with this policy.
12. Data Breach Policy
In the event of a data breach, we will:
- Notify affected users within 72 hours
- Take immediate action to prevent further breaches
- Work with security experts to assess and resolve the issue
13. Changes to the Privacy Policy
We may update this policy from time to time to reflect changes in business practices, legal requirements, or user feedback. Updated policies will be posted on this page with a revised effective date. We recommend reviewing this policy periodically.
14. User Consent
By using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please discontinue use of our website.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email:fitmaxnutritionfn@gmail.com
- Phone: +91-7905557339
- Address: Bhagirath Palace.chandani chowk.delhi 110006
Your privacy matters to us. Thank you for trusting Fitmax Nutrition with your personal information.
